WHY SHOP WITH US
|FREE & FAST delivery service in Metro
Alice’s Garden offers FREE DELIVERY for Metro area in Sydney, Melbourne and Brisbane (post code 2000-2234, 3000-3207, 4000-4230). In addition we have built solid partnership with our logistics partners to guarantee a 24 h dispatch and quality delivery
|1 year Warranty
All our products have a 1 year warranty except umbrellas and gazebos fabric which are under 6 month warranty. In the event of any issues you will simply have to submit a claim and provide images of the damage to assist our Customer Service team for the warranty claim assessment
|14 day return policy
Alice’s Garden Change Your Mind policy enables our Customers to return products within 14 days in the event of the products not being utilised and still in its original packaging. Our Customers can then opt for a refund or credit (valid for 6 months post purchase date) of the amount paid less the return shipping costs. For more details, please refer to Clause 8 of our T&Cs
Our focus is to provide you with outdoor furniture and trampolines at the best price. Alice’s Garden designs and sources direct with manufacturers, so no middle men to drive costs up.
Alice’s Garden brand is a warranty of quality products and service. On the back of 7 years’ experience in Europe, the company has established solid relationship with a significant number of manufacturers to guarantee our customer access to durable products
|Exceptional Customer Care
Our goal is to make your life “simple and easy” from the selection of your order through to the final delivery to your place. Our best success is measured on our customers’ feedback
|Our Customers love us
Our Customer Service team is available to assist you and answer your queries within 24h. Our main KPI is your satisfaction. CHECK OUT OUR CUSTOMER REVIEWS!
|Reliable Delivery. No drop shipping
Our products are stored in our warehouse in Australia. Stop waiting for months to get your delivery, we have it in stock for you! Simply order online and receive your item(s) in 1 to 5 business days. Et voila! By controlling our supply chain, we add value to our Customer by providing a FAST AND RELIABLE SERVICE.